At Kinder Creative Toys, we strive to deliver your products in a timely and efficient manner. Our shipping policy outlines the process and expected delivery times to ensure a smooth experience for our customers.

1. Order Processing Time

  • All orders are processed within 2 business days (excluding weekends and holidays) after you receive your order confirmation email.
  • Orders placed after 5 PM or on non-business days will be processed the next business day.

2. Shipping Timeframe

  • Once your order is processed and dispatched, delivery typically takes 5-7 business days, depending on your location.
  • You will receive an email notification with tracking information once your order has been dispatched.

3. Delivery Areas

We currently offer shipping within India only. Delivery is available to most cities and regions across the country.

4. Shipping Costs

  • Standard Shipping: Shipping charges are calculated at checkout based on your location and the size of your order.
  • Free shipping may be available on select products or during promotional periods. Check our website for ongoing offers.

5. Dispatch and Delivery Time

  • Dispatch Time: Orders are dispatched within 2 business days of receiving your payment confirmation.
  • Delivery Time: After dispatch, delivery takes approximately 5-7 business days. Please note that delivery times may vary depending on your location, local courier services, and any unforeseen circumstances.

6. Order Tracking

Once your order has been dispatched, you will receive a shipment confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your delivery on the courier’s website.

7. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances, such as weather conditions, strikes, or transport disruptions. If your delivery is delayed, we will notify you via email or phone and do our best to resolve the issue as quickly as possible.

8. Damaged or Missing Shipments

If your shipment arrives damaged or if items are missing, please contact us immediately at kindercreativetpl@gmail.com or call us at +91 9891261842. Please provide your order number and details of the issue. We will work with you to resolve the problem and, if necessary, arrange for a replacement or refund.

9. Contact Us

For any shipping-related queries or concerns, please reach out to our customer support team at:

Thank you for choosing Kinder Creative Toys! We look forward to delivering high-quality educational toys right to your doorstep.